The Alert and Notification Preferences tab lets you view and
change how you are notified for high, medium, and low priority alerts for all
Services Portal software. The alerts you receive are specified by your company.
If you use QTRACS software, users can enable QTRACS message notification
in their QTRACS Preferences, and the alert priorities are used for notification
of new messages as follows:
| Low-priority
settings
| Medium-priority
settings
| High-priority
settings
|
Alerts always appear in the Alerts list, which is accessible from all
Services Portal software. Message notifications do not appear in the Alerts
list. For each alert priority, you can select one or more of the following
additional methods of notification:
- Receive in Notifier window
- Receive notifications in the Notifier window by flashing the icon
and playing a sound. This notification is active as long as you are logged in
to the Services Portal. The Notifier window opens automatically each time you
log in.
- Send e-mail
- Receive a notification e-mail for every alert and return QTRACS
message. To check this box, the E-mail address field must have a valid entry.
- Send to pager
- Receive a notification message on your pager for every alert and
return QTRACS message. To check this box, the Pager e-mail address field must
have a valid entry.
- Alerts also sent to your QTRACS message directory for (software)
- Indicates whether alerts from listed software appear in your
message list.