Changing a Driver

You must have permission to view drivers and driver event history, and to manage drivers.

The information below your name on the right tells you which assets you are viewing: all (unrestricted user), authorized (restricted user), or filtered by a group selection. If you are a member of more than one global group, click the linked text to change the selected groups.

Restricted users can see and work only with drivers in global groups they are a member of. If you do not see the driver you need to change, ask your system administrator to add the driver to one of your global groups.

  1. Click the Drivers tab.
  2. Locate the driver in the list and click to select the record.
  3. To change the driver ID:
    1. Click rename next to the driver ID and name above the driver details.
    2. Type the new ID.
    3. Click save.
    If the driver is logged in, he or she is automatically logged out.
  4. To change other information, click edit above the driver details.
  5. Change the Driver Login Name if needed.
    This is the name the driver sees on the mobile unit after a successful login. It is the name that appears in the QTRACS and Performance Monitoring applications. During an inspection, the law enforcement officer uses the driver login name to verify that the HOS records being viewed are for the driver being inspected.
  6. Change the First name/Last name fields as needed.
    If you use the Hours of Service application (HOS), the driver record you set up with this ID has separate fields for the drivers' first and last names. Use the same name information in the HOS and QTRACS applications.
  7. Change the Alias and Assigned vehicle fields as necessary.
    A driver alias is used when you integrate with another application, such as a dispatch application.
  8. If you use the Navigation application, a Navigation section appears and your Fleet ID is displayed. Select the Sub Fleet ID from the drop-down list.
  9. Change the driver login password if needed.
    Note: The driver ID, name, and password fields can contain uppercase letters, numbers, and special characters except for the following: ^ _ \ " [ ] { } ~ ` The first character can't be an asterisk ( * ).
  10. Update the remaining sections as needed. If the driver has a CDL number entered, the jurisdiction of the CDL is required before you can save.
  11. Click save above the driver details on the right.

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